PlaDreams Delivery Policy

At PlaDreams, every item is crafted with care and dispatched as quickly as possible so you can enjoy your unique piece without delay. Below you’ll find all the details about how we handle shipping and delivery.

📦 Dispatch Time

• All orders are dispatched within 1–2 business days.
• As a small creative studio, we prepare each item with attention and quality checks before sending it out.

🚚 Delivery Costs

• Delivery fees are set directly by the delivery company and calculated at checkout.
• Costs may vary depending on:
  • Destination
  • Package size/weight
  • Selected shipping method

PlaDreams does not add extra handling fees — you pay only what the carrier charges.

🌍 Delivery Options & Timeframes

• Available shipping methods and estimated delivery times will be shown at checkout.
• Once dispatched, delivery time depends on the carrier and your location.
• Tracking information will be provided whenever available.
• International parcels are usually picked up, from customs, by local delivery company

📬 Address Accuracy

Please ensure your delivery address is correct at checkout. PlaDreams cannot be responsible for delays or lost parcels due to incorrect or incomplete addresses.

📦 Lost or Delayed Parcels

If your order appears delayed or missing:

• First, check the tracking link (if provided).
• If the carrier cannot resolve the issue, contact us and we’ll assist you in investigating the situation.